‘Cognitive intimacy’ leads to collaboration, according to Lyssa Adkins in ‘Coaching Agile Teams’. Team communication is so in flow, it’s almost Vulcan mind meld quality. There is trust, the willingness to be vulnerable and put forward stupid ideas, which can be built upon to become great ideas. Risks are taken, feedback is given, people say it how it is, and mutual accommodation and respect is encouraged.
Ping pong tables, funky furniture and advanced ways to share work and communicate, may be seen as indicators of an innovative workplace and a high-performance culture. However, the ‘window dressing’ often doesn’t deliver the desired results.
Is speed the secret to getting more from your team? I guarantee this counter-intuitive solution will have your team delivering better, faster and with fewer mistakes.